![]() ![]() Both the original laptop and the one I'm using for recovery are running Windows 7. The old drive to recover info from is a Western Digital 500G/7200rpm SATA drive if that is relavent. I'm thinking that I've purchased the wrong device for the job (or that my old drive is damaged). The Windows "initialize" dialog gives me the option to pick between "MBR" and "GPT" partitioning, which sounds like a good way to destroy the data on the drive. Under Computer->manage->storage I see the drive is there, and there's an option to "initialize" the drive. However, no drive letter shows up in 'Computer'. The condition of the drive, also the age of the drive should be considered. I bought a thermaltake blacX enclosure, intending to use this to both use to retrieve the drive data with, and then later use as external storage.įollowing the instructions (insert cables, insert drive power on) goes fine, and Windows 7 on another laptop installs the device driver software. As the Thermaltake BlacX Duet uses different drives as a docking station, you may need to become familiar with Disk Management in Windows as drive letters/file system formats will dictate what will appear in Windows Explorer. I've followed the dell troubleshooting guide which suggested reseating the memory modules and the hard drives, but that didn't help.īefore trying to have the laptop serviced, I wanted to get some data off off the hard drive. laptop auto-turns-off within about 10 seconds of pressing the power button (with power buttons lighted temporarily and no display with or without external monitor). This is a really useful device but Windows 10 seems to be getting in the way of me using it.I have a laptop that won't boot. I tried searching on other forums – shit out of luck with ideas. Tried every other USB port on my computer – nothing. I tried the USB 2.0 port anyway but still no luck. Thermaltake blacx duet 2.5'/3.5' sata i/ii/iii usb 3. Tried Windows troubleshooting and it gave me some BS response that the device is not meant to be used in the USB 3.0 port. please dont point me to they dont have a driver. it was working fine on my windows 7 computer, but the win 7 computer stopped working this week. This is even when I disconnect the device. would someone please let me know where I can get a driver for blacx thermaltake external - SATA- docking station for windows 8.1. If I restart the computer then I get a Blue Screen of Death, stating a driver error. After I try disabling or uninstalling the docking station and then turn off my computer – it restarts instead. I tried disabling/uninstalling and reinstalling/enabling the docking station through Device Manager but it ALWAYS freezes after I click to uninstall or disable it. Windows is supposed to install it on its own. There’s no firmware to download for this device. That’s not how Windows 10 identifies it so I surmise that Windows 10 is just being stupid and I don’t know how to fix it. That’s cool and all but – you know – I want this to work at home on my actual computer.ĭevice Manager in Windows 7 identifies the docking station as “JMicron USB Device”. I then tried using the docking station on my work computer at my job – and it works perfectly. > Feel free to correct my spelling on the Post Title. Device Manager shows an ”!” when I connect it and Device Manager also identifies it at something else -“JMicron SCSI Disk Device” You can email our USA Support team - directly for support or contact by phone 800.988.1088. I can’t access the hard drive I put into the docking station. Nothing happens when I connect the docking station. I tried it on my laptop and desktop computer, which both have Windows 10. Windows 10 doesn’t seem to recognize it though. It was on sale and there was only one left so I thought it was a good idea. I bought a Thermaltake Dual Hard Drive Docking Station. ![]()
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